The job of a digital marketing consultant is pretty vast and I think it’s very easy for potential clients to not understand the scope of what exactly a consultant may do when it comes to digital marketing. There’s so many areas, and so today I’m going to define it for you.
Digital marketing consultants, they have one primary job and that is to map digital across the entire eight stage customer journey.
Now, if you don’t know the eight stage customer journey, let me quickly remind you: it’s awareness, engagement, subscription conversion, onboarding offers advocacy and promotion.
So essentially, digital marketing consulting is all about taking those eight stages and mapping out campaigns for each of them, making sure there’s coherence across the board.